pojk Terms and Conditions
Please read these terms and conditions carefully before using the pojk platform — they clarify your rights and responsibilities.
These terms and conditions ("Terms") apply to the use of the pojk platform and all its services. By registering or using the site, you are considered to have fully accepted these Terms.
Table of Contents
General Provisions
pojk ("we", "our", "platform") is an online gaming service provider that offers cricket betting, live casino, slots and other gaming services for players in Bangladesh. These Terms apply to all users of the pojk website, mobile version and all associated services.
These Terms constitute a legally binding agreement. By accessing or using the platform, you confirm that you have read, understood and agreed to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our services.
pojk reserves the right to modify these Terms at any time. Continued use of the platform after updated Terms are published will be considered automatic acceptance of the new Terms.
Eligibility and Registration
2.1 Age Requirement
To open an account and use the pojk platform, you must be 21 years of age or older. Use of our platform by anyone under 21 is strictly prohibited. We may request identification or other proof for age verification at any time.
Important: This service is for users aged 21 and above only. Accounts of minors will be closed immediately and all deposited funds may be forfeited.
2.2 Registration Terms
At the time of account registration, you must meet the following conditions:
- All information provided must be true, complete and up to date.
- Each person may open only one account — multiple accounts from the same identity, device or IP address are prohibited.
- Registering on behalf of another person or using someone else's identity is strictly prohibited.
- Your contact details (email, phone number) must be active and verifiable.
- It is your responsibility to keep your account password confidential and not share it with any third party.
2.3 Identity Verification (KYC)
In accordance with our security policy, pojk may verify your identity at any time. Required documents may include a national identity card, passport or driving licence. Failure to submit the required documents may result in the account being temporarily or permanently suspended.
Account Management
3.1 Account Security
Ensuring the security of your account is entirely your responsibility. Keep your login credentials, password and any security codes confidential. If you suspect that unauthorised access to your account has occurred, notify our support team immediately. pojk will not be liable for any loss resulting from unauthorised use.
3.2 Account Suspension and Closure
pojk reserves the right to immediately suspend or permanently close any account in the following circumstances:
- In the event of a breach of any provision of these Terms.
- If there is suspicion of fraud, deception or money laundering.
- If registration was completed using false information.
- If multiple accounts are being operated.
- If a system or technical vulnerability is being exploited.
3.3 Voluntary Account Closure
If you wish to voluntarily close your account, please contact us through our 24/7 live chat support. You will be given the opportunity to withdraw any remaining balance before the account is closed.
Financial Transactions
4.1 Deposit
To deposit funds at pojk, you can use bKash, Nagad, Rocket and Upay. The minimum deposit amount for each method is ৳500. Deposited funds are generally credited to your account instantly. You may only use a payment method registered in your own name — deposits via third parties are strictly prohibited.
4.2 Withdrawal
The following conditions apply to withdrawals:
- The minimum withdrawal amount is ৳800.
- Withdrawals are generally processed within 1 hour.
- Withdrawals will only be completed to a verified payment method.
- Withdrawals must be made to the same method used for the deposit.
- We reserve the right to hold withdrawals in the case of suspicious transactions.
- Applicable wagering requirements must be met before bonus funds can be withdrawn.
4.3 Currency and Taxes
All transactions will be conducted in Bangladeshi Taka (BDT / ৳). It is your responsibility to stay informed about any applicable taxes or duties under local law, and you are solely responsible for paying all applicable taxes.
Bonuses and Promotional Offers
5.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. To receive this bonus, the first deposit must be at least ৳500. To withdraw bonus funds, a wagering requirement of 10 times (10x) the total of the initial deposit and bonus must be met.
Example: If you deposit ৳1,000 you will receive a ৳1,000 bonus. To make the total ৳2,000 withdrawable, you must place ৳20,000 (2,000 × 10) in bets.
5.2 General Bonus Terms
- Each bonus offer may have a specific validity period — once expired, the bonus will be automatically cancelled.
- Multiple bonuses may not be used at the same time unless otherwise stated.
- Bonus funds are only usable on designated games on the platform.
- We reserve the right to cancel a bonus and suspend the account if bonus abuse is suspected.
- pojk reserves the right to modify, suspend or cancel any bonus offer at any time.
5.3 VIP Program
The pojk VIP program has five tiers. Weekly cashback benefits are available at each tier:
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.5% weekly cashback.
- Gold: Up to 0.7% weekly cashback.
- Platinum: Up to 1.0% weekly cashback.
- Diamond: Up to 1.2% weekly cashback.
Advancement to a higher VIP tier depends on your overall activity and engagement with the platform. VIP benefits are subject to change at pojk's discretion.
Gaming Rules
6.1 Fair Play
pojk is committed to ensuring fair and transparent gaming. All our games use a Random Number Generator (RNG) to ensure impartial outcomes. We operate under a fair play policy.
6.2 Betting Limits
Each game and bet type has specific minimum and maximum betting limits, which are displayed in the game interface. pojk reserves the right to change a user's betting limits in special circumstances or in cases of suspicious activity.
6.3 Cancelled Bets and Technical Errors
If a bet is completed abnormally due to a technical error, system failure or network issue, pojk reserves the right to cancel that bet. In such circumstances, the staked amount will be refunded. We reserve the right to reject any winnings claim arising from a software error or technical issue.
Prohibited Activities
The following activities are strictly prohibited on the pojk platform:
- Conducting money laundering or illegal financial activities.
- Attempting to exploit any technical error or vulnerability to earn money.
- Placing bets using automated software, bots or AI.
- Creating multiple accounts to abuse bonuses.
- Colluding with other users to gain an unfair advantage.
- Attempting to hack any part of the platform or breach security measures.
- Operating an account using a false identity or another person's details.
- Conducting transactions using a third party's payment method.
Involvement in any of the activities listed above will result in the account being immediately and permanently closed, and all funds may be forfeited.
Intellectual Property
All content on the pojk website and platform — including logos, designs, text, graphics, software and game content — is the intellectual property of pojk. Copying, distributing, modifying or using these assets for commercial purposes without our prior written permission is strictly prohibited.
Users are granted a limited licence to use the platform for personal, non-commercial purposes only. This licence is non-transferable and may be revoked at any time.
Limitation of Liability
To the fullest extent permitted by applicable law, pojk will not be liable for:
- Interruptions to the gaming experience due to internet connectivity issues or technical problems.
- Loss resulting from sharing your account details with others.
- Issues arising from errors in third-party services or software.
- Consequences arising from violation of online gaming laws in your area.
- Any financial loss or mental distress arising from gaming.
The pojk website is provided on an "as is" basis. We cannot guarantee uninterrupted or error-free operation of the platform, but we are committed to providing the highest quality of service.
Privacy and Data Protection
The protection of your personal data is of great importance to us. Our Privacy Policy is an integral part of these Terms and explains in detail how we collect, use and protect your information.
pojk uses SSL encryption technology to keep all your transactions and personal data secure. We never sell your information to third parties. However, information may be disclosed when required by law or upon request by authorities.
By using the platform, you consent to the processing of your data in accordance with our Privacy Policy.
Responsible Gaming
pojk places the highest importance on responsible gaming. We believe that gaming is a source of entertainment — it should never be a cause of financial pressure or mental distress.
11.1 Self-Restriction Features
We provide you with the following features:
- Deposit limit setting: Set a maximum daily, weekly or monthly deposit limit.
- Self-Exclusion: Temporarily close your account for a set period of time.
- Reality Check: Regular reminders of how much time is being spent on gaming.
To use these features, contact our 24/7 live chat support. For more details, visit our Responsible Gaming page.
11.2 Protection of Minors
pojk is firmly committed to keeping minors away from gaming. We maintain an age verification system for 21+ and advise parents to put protective measures in place on their devices and accounts.
Changes to Terms and Termination
12.1 Changes to Terms
pojk reserves the right to change these terms at any time. For significant changes, we will post a notice on the website. Continued use of the platform after changes are published will be considered acceptance of the new terms.
12.2 Termination of Service
pojk reserves the right to discontinue or suspend the service, in whole or in part, at any time and for any reason. In such circumstances, reasonable efforts will be made to return users' valid account balances.
12.3 Applicable Law
These terms will be interpreted and enforced in accordance with applicable law. Online gaming may be regulated in your area — please inform yourself of local laws before playing.
12.4 Dispute Resolution
If a dispute arises, please contact us first via our 24/7 live chat or email. We are committed to resolving all complaints fairly and as quickly as possible.
Have a question about these terms? Contact our 24/7 live chat support team in Bengali. We are always ready to help. Email: [email protected]