pojk's commitment to responsible gaming
Play for fun and entertainment, and protect yourself from addiction. pojk is always ready to keep you safe and secure.
Let gaming be a source of joy, not worry
Online gaming is fundamentally a form of entertainment. However, it can sometimes develop into a habit that has a negative impact on personal life and financial wellbeing. pojk believes that responsible gaming is not just a rule — it is our core commitment to every player.
We want every member to play with a clear head, a set budget, and an understanding of their own limits. That is why pojk offers multiple safety tools that you can activate yourself — from deposit limits to self-exclusion.
Remember: there is no guarantee of winning. Gaming should never be seen as a source of income. If you feel gaming is going beyond your control, contact our support team today.
Remember: Gaming is for entertainment only. Never bet with borrowed money or funds needed for daily living. Set your budget before each session and stay within that limit.
pojk's commitment: We follow SSL encryption and strict data protection policies to ensure safe and fair gaming.
Your tools for protection
Log in to pojk and activate or change these features at any time from your account settings.
Deposit limit
Set the maximum amount you can deposit on a daily, weekly, or monthly basis. Reducing a limit takes effect immediately; increasing it requires a 24-hour wait.
Loss limit
Decide in advance how much you are comfortable losing within a set period. Once the limit is reached, gaming will be paused automatically.
Session time limit
Set the maximum length for each gaming session. When the time is up, you will be shown a prompt to take a break, helping you stay aware.
Time-out break
Take a set break lasting from 1 day to 6 weeks. During this time your account remains active but no bets or deposits can be made. Your account will reopen automatically when the break ends.
Self-exclusion
If you feel you need a long break from gaming, activate self-exclusion for a period of 6 months to 5 years. During this time your account will be fully deactivated and no promotional messages will be sent.
Reality check
A notification will appear on screen every 30, 60, or 90 minutes — summarising how long you have been playing and how much you have spent. This keeps you connected to reality.
When should you be alert?
Problematic gaming is not always sudden — it builds up gradually. If you notice the following signs in yourself or someone close to you, take action without delay.
Remember, asking for help is not a sign of weakness — it is the first step of courage. pojk's support team is always by your side.
Feeling the urge to place more bets after a loss in order to recover what was lost
Spending excessive time gaming while neglecting family, friends, or work responsibilities
Borrowing money, spending savings, or using funds needed for daily living on gaming
Feeling restless, irritable, or mentally unsettled when staying away from gaming
Hiding your gaming activity from family or those close to you
Feeling that life is meaningless or joyless without gaming
Continuing to game at the expense of sleep, eating, or personal health
Activate your protection settings
Enable safety tools on your account in just a few steps.
Log in
Log in to your pojk account and click the profile icon in the top right corner.
Account settings
Go to the "Account Settings" section from the dropdown menu and open the "Responsible Gaming" tab.
Choose your tools
Select what you need — deposit limit, time-out, self-exclusion, or reality check.
Save
Set your values and click the "Save" button. Changes will take effect immediately.
Need help? If you have trouble changing settings on your own or want to close your account, speak directly in Bengali through our 24/7 live chat support — we will assist you immediately.
Protecting minors
pojk strictly enforces the 21+ age requirement. Age is verified at registration and identification may be requested in suspicious cases. If any attempt to open an account by a minor is detected, it will be cancelled immediately.
If children or teenagers are present in your home, use password protection on your device. Do not share your account password with anyone.
Online content filtering software can be used to restrict children's access to gaming sites. Contact our support team for more information on this.
Keep screen locks and passwords active on your phone or computer.
Log out of your account after every session, especially on shared devices.
Use family filtering apps to ensure a safe internet environment for children.
The golden rules of responsible gaming
Set your budget in advance
Decide how much you will spend before you start gaming. Think of this budget as the cost of entertainment. When the budget is used up, end that session.
No emotional betting
Do not game when you are angry, frustrated, stressed, or under the influence of alcohol. Play in a calm and clear state of mind.
Take regular breaks
Take at least one short break every hour. Spend time outside of gaming with family, friends, and hobbies.
No expectation of winning
Every game is random. Winning is not always possible. Accept losses calmly, and it is wiser not to try to recover losses.
Speak openly
Talk about your gaming habits with family or a trusted friend. Gaming in isolation increases the level of risk.
Turn off notifications
Turn off gaming notifications during sleep or when spending time with family. Give priority to other areas of your life.
We are always by your side
If you have any concerns about gaming, reach out to us without delay. Our Bengali-speaking support team is available seven days a week, twenty-four hours a day.
pojk support centre
Any responsible gaming request — setting account limits, self-exclusion, or seeking advice — is handled by us with complete confidentiality.
Responsible gaming FAQ
Enjoy pojk's gaming world safely
Play responsibly and enjoy your entertainment. Join your favourite game.